Contents
Last modified: Aug 10, 2023
Zemoso Technologies, Inc. (“the Company”, “us”, “we” or “our”) are deeply committed to your right to privacy and take your privacy seriously. This policy (this “Privacy Policy” or “Policy”) describes the types of information we may collect from you or that you may provide when you visit the website https://www.zemosolabs.com/ (our “Website” or the “Site”) and our collection, use, and disclosure of that information. This Privacy Policy is incorporated into the Terms of Use Agreement.
We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat your personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and by updating any privacy information on this page. Your continued use of the Site and or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) your agreement to abide and be bound by that Policy.
If you have any questions about this Policy, please feel free to contact us at: info@zemosolabs.com.
IMPORTANT: BY USING THE SITE AND/OR THE SERVICES AVAILABLE ON THIS SITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL INFORMATION THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS POLICY, DO NOT USE THE SITE.
1. Information CollectedThrough the combination of both internal and third-party tracking code, as well as cookies, we track the following categories of information when a visitor enters the Site: (1) IP address, (2) domain servers, (3) type of computer used to access the Site, and (4) types of web browsers (collectively “Anonymous Data”). Such data does not collect information that identifies you as an individual. The Company uses Anonymous Data for general marketing purposes and to help enhance customer experience on the Site.
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags, also known as single pixel gifs or web beacons, to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
For you to access certain services that we offer through the Site, we may require you to provide us with information that can identify you as an individual (“Personally Identifiable Information” or “PII”). Personally Identifiable Information includes: (i)“Contact Data” (such as your first and last name, physical street address, city, state, zip code, phone number and email address), (ii) “Financial Data”(such as your credit card number, expiration date, and verification code), (iii) “Legal Data” (such as your social security number, mortgage information, and automobile information), and (iv) “Aggregate Information”(information that does not by itself identify a specific individual). We gather certain information about you based upon where you visit on our Site and what other sites may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the Website’s Uniform Resource Locator (“URL”) that points to the site you just came from, which URL you go to after visiting our Site, what browser you are using, and your Internet Protocol (“IP”) address.
Please note that Contact Data and Anonymous Data is used to gather general statistics regarding our customers and visitors, in order to enhance the consumer experience on the Site. We may also use demographic data in a manner that does not identify you specifically or allow you to be contacted but does identify certain criteria about our users in general. For example, we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed.
We use your Contact Data to provide you with special information and promotions regarding our products, to contact a customer regarding an order, or to respond to a question or request. Any Financial Data gathered is used for the purposes of processing or completing the financial transaction for your order.
If you post information on any of our chat groups, message boards or forums, such information you provide may be available to other users of the Site and other Site visitors. You should use caution when deciding to disclose your personal information in these venues as we do not control who may participate. Our Privacy Policy does not cover actions by third parties.
2. How We Collect and Use Information
We do not collect any PII about you unless you voluntarily provide it to us. However, you may be required to provide certain PII to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting a form or transmitting other information by telephone or letter; or (f) submitting your credit card or other payment information when ordering and purchasing products and services on our Site.
We will primarily use your PII to provide product or service offerings to you. We will also use certain forms of PII to enhance the operation of our Site, improve our internal marketing and promotional efforts, statistically analyze Site use, improve our product and service offerings, and customize our Site’s content, layout, and services. We may use PII to deliver information to you and to contact you regarding administrative notices. Finally, we may use your PII to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Site Terms of Use, and this Privacy Policy.
We may also collect, or our third-party advertising partners may also collect, certain Aggregate Information. For example, we may use your IP address to diagnose problems with our servers, software, to administer our Site, and to gather demographic information. Our third-party advertising partners may also provide us with aggregate, but not individual, reports that will tell us how many ads were presented and clicked on at our Site.
3. Cookies
Depending on how you use our Site, we may store cookies on your computer in order to collect certain aggregate data about our users and to customize certain aspects of your specific user experience. A cookie is a small data text file which is stored on your computer that uniquely identifies your browser. Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server, and your first name to welcome you back to our Site. We may use cookies to perform tasks such as: monitoring aggregate site usage metrics, storing and remembering your passwords (if you allow us to do so), storing account and advertising preferences that you have set, and personalizing the Services we make available to you. However, we do not use cookies to track your browsing behaviors.
We may also use an outside advertising partner to display banner advertisements on our Site. As part of their service, they will place a separate cookie on your computer. We will not provide any third-party advertising partners with any of your PII or information about your purchases. We and our third-party ad server will collect and use Aggregate Information about you, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. Other advertisers may also place banner ads on our Site in the same manner as above, but we will not disclose any PII to them.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Site may not function properly if you elect to disable cookies.
4. Release of Information
We will not sell, trade, or rent your PII to others. We do provide some of our product and service offerings through contractual arrangements made with affiliates, service providers, partners and other third parties (“Service Partners”). We and our Service Partners may need to use some PII in order to perform tasks between our respective sites, or to deliver products or services to you. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this Site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service.
We will encourage our Service Partners to adopt and promote strong privacy policies. However, the use of your PII by our Service Partners is governed by the respective privacy policies of those providers and is not subject to our control. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through this Site, including our Advertising and Service Partners, have their own privacy policies and data collection, use and disclosure practices.
Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties. Occasionally we may be required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities. In such cases, we will disclose PII upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
We may also provide Aggregate Information about our customers’ sales, traffic patterns, and related Site information to third-party advertisers, but these statistics do not include any Personally Identifiable Information.
5. Choice Regarding Disclosure of Contact Information
You may choose not to provide us with any contact information. In such an event, you can still access and use some portions of the Site; however, you will not be able to access and use portions of the Site that require your contact information.
6. Confidentiality and Security of Contact Information
Except as described in this Privacy Policy, we will not share your contact information with third parties, unless such disclosure is necessary (as determined in our sole discretion) to: (a) comply with a court order or other legal process; (b) protect the rights, property, and/or safety of Zemoso Technologies, Inc., or any third-party; or (c) enforce the Terms of Use.
We use reasonable measures to maintain the security of your contact information. However, no company, organization, or online community, including Zemoso Technologies, Inc., can fully eliminate security risks associated with personal information.
7. Other Disclosures
We may provide your personal information to third-party service providers who work on behalf of or with us to provide some of the services and features of the Site and to help us communicate with the users of our Site. However, these service providers do not have any independent right to share this information (except pursuant to a legal requirement, such as a subpoena or warrant).
We may share some or all of your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (“Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy.
If the assets related to the Site are acquired by another company, that company will possess the personal information collected by us and it will assume the rights and obligations regarding your personal information as described in this Privacy Policy.
The Site has security measures in place to minimize the loss, misuse, destruction and alteration of the information that you provide us or that we obtain from you. We will have no liability, however, to you or to any third-party, arising out of any such loss, misuse, destruction, or alternation.
8. Other Limits to Your Privacy
Our Site contains links to other third-party websites (“Linked Websites”). We are not responsible for the privacy practices or the content of the Linked Websites. If you choose to visit other websites, we are not responsible for the privacy practices or content of those other websites, and it is your responsibility to review the privacy policies of those websites to confirm that you understand and agree with their policies.
As discussed above, we also make chat groups, forums, and message boards available to you, but please understand that any information you disclose in these areas becomes public information and accordingly, such information is not subject to this Privacy Policy. We have no control over its use, and you should exercise caution when deciding to disclose any personal information.
9. Updates and Changes to Privacy Policy
We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, by posting such change, update or modification on the Site. Any such change, update or modification will be effective immediately upon posting.
10. Contact
If you have any questions about this Privacy Policy, or your dealings with the the Site, you can contact us at info@zemosolabs.com.
This Privacy Policy sets out the data processing practices of Zemoso Technologies Private Limited (“Zemoso”) in relation to the collection and processing of Personal Data (as defined below) relating to its employees and prospective candidates in furtherance to its human resources (“HR”) functions.
Zemoso, in the course of its recruitment, onboarding, employment administration, payroll management, statutory compliance, employee benefits administration, and other HR-related processes (collectively, the “HR Processes”), may collect and process certain Personal Data relating to employees, family members and prospective candidates.
This Privacy Policy describes the manner in which such Personal Data may be collected, used, disclosed, and processed by Zemoso.
This document is issued for the purposes of transparency in relation to the processing of Personal Data as per requirements of the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 (collectively, the “DPDP Framework”), and other applicable laws.
For the purposes of this Privacy Policy, the terms “we”, “us”, and “our” refer to Zemoso, and the terms “you” or “individual” refer to any employee, prospective candidate, or other individual whose Personal Data may be processed in connection with the HR Processes.
Individuals whose Personal Data is processed under this Privacy Policy are required to be persons competent to enter into a binding contract in accordance with the Indian Contract Act, 1872. Zemoso does not knowingly solicit or collect Personal Data from individuals below eighteen (18) years of age, except where such information may be incidentally provided in connection with employment administration purposes (for example, details relating to dependents for insurance or benefits administration). Where Personal Data is provided to Zemoso in connection with the HR Processes, such information shall be deemed to have been provided by, or on behalf of, an individual competent to contract under applicable law, who shall be responsible for the accuracy and legitimacy of the information provided. By submitting Personal Data or otherwise participating in the HR Processes, the individual acknowledges that such information may be processed by Zemoso in the manner described in this Privacy Policy and in accordance with applicable law. If an individual does not wish for their Personal Data to be processed in the manner described in this Privacy Policy, they should refrain from providing such information to Zemoso or participating in the relevant HR Processes, subject to any statutory or contractual requirements applicable to the employment relationship.
1. COLLECTION OF INFORMATION
1.1 Categories of Personal Data Collected
In connection with the HR Processes, Zemoso may collect and process Personal Data provided directly by individuals or obtained through authorized third parties engaged for HR functions.
Such Personal Data may include, but is not limited to:
(a) identification information such as name, date of birth, gender, and government-issued identification details;
(b) contact details such as residential address, telephone number, and email address;
(c) professional and educational information including academic qualifications, certifications, employment history, resumes, references, and other recruitment-related documentation;
(d) information required for background verification, where applicable;
(e) financial or tax-related information required for payroll processing, statutory deductions, or reimbursement purposes;
(f) information relating to employee benefits, insurance coverage, and related HR administration;
(g) information provided in connection with performance management, internal communications, or employment administration; and/or
(h) any other information necessary for recruitment, onboarding, employment administration, or compliance with applicable legal or regulatory obligations.
Such information is collectively referred to in this Privacy Policy as “Personal Data.”
Zemoso will endeavor to limit the collection of Personal Data to what is reasonably necessary for the purposes of the HR Processes.
1.2 Information Collected from or Provided to Third Parties
In certain cases, Zemoso may obtain Personal Data from or provide Personal Data to third-party service providers engaged for HR-related functions, such as background verification agencies, payroll processors, insurance providers, recruitment agencies, visa processing, courier partners or HR management platforms.
1.3 Information Relating to Minors
Zemoso does not ordinarily collect Personal Data relating to individuals below the age of eighteen (18). However, in limited circumstances, Personal Data relating to minors may be processed where such information is provided in connection with employee benefit programs (for example, information relating to dependent children). In such cases, Zemoso shall obtain verifiable consent from the parent or lawful guardian of the minor prior to processing such Personal Data, in accordance with the requirements of the DPDP Framework.
2. USE OF PERSONAL DATA
Zemoso may process Personal Data for the purposes of administering the HR Processes, including:
(a) recruitment evaluation and candidate assessment;
(b) conducting background verification, where applicable;
(c) employee onboarding and employment administration;
(d) payroll processing and financial administration;
(e) statutory compliance, including compliance with labor, tax, and employment laws;
(f) administration of employee benefits, insurance, and related programs;
(g) internal operational management, including performance management and workforce administration;
(h) responding to employee requests and internal communications; and/or
(i) any other purposes reasonably connected with employment administration or required under applicable law.
Where applicable, such processing may take place either with the consent of the individual or on the basis of legitimate uses recognized under applicable law, including employment-related processing permitted under the DPDP Framework. Where processing is based on consent, individuals may withdraw such consent at any time by reaching out to the grievance officer provided below. However, if the processing is based on legitimate use recognized under applicable law, then Zemoso may continue processing such Personal Data.
3. SHARING OF PERSONAL DATA
Zemoso may share Personal Data with third parties only where necessary for the purposes described in this Privacy Policy. Such third parties shall process Personal Data only in accordance with documented instructions from Zemoso, applicable law, and in accordance with appropriate contractual requirements.
Such disclosures may include sharing Personal Data with:
(a) service providers engaged for HR-related functions, including payroll processors, insurance providers, benefits administrators, background verification agencies, or HR management software providers;
(b) professional advisors, consultants, or auditors assisting Zemoso in the administration of HR Processes; and
(c) regulatory authorities, government bodies, or law enforcement agencies where required under applicable law.
Certain third-party service providers, cloud hosting providers, or systems engaged in connection with the HR Processes may be located outside India. Personal Data may therefore be transferred outside India in accordance with applicable law and subject to such restrictions as may be prescribed under applicable law.
4. DATA RETENTION
Zemoso will retain Personal Data only for as long as necessary to fulfil the purposes for which it was collected, including employment administration and compliance with applicable legal or regulatory obligations. Once the relevant purpose has been completed, Personal Data may be deleted, anonymized, or securely archived in accordance with Zemoso’s internal retention policies and applicable law. Zemoso shall cease processing Personal Data once the purpose for which such Personal Data was collected is no longer being served, unless retention is required under applicable law. Where applicable under law, Zemoso may notify the relevant individuals at least 48 (forty-eight) hours prior to deletion of his or her Personal Data where such deletion is triggered upon expiry of a prescribed retention period.
5. SECURITY OF PERSONAL DATA
Zemoso implements certain technical and organizational safeguards designed to protect Personal Data against unauthorized access, disclosure, alteration, or loss.
Such safeguards may include:
(a) controlled access to personal data on a need-to-know basis;
(b) use of secure systems (including multi-factor authentication) and infrastructure for storage and processing of personal data;
(c) confidentiality obligations for personnel handling personal data; and
(d) periodic review of internal security controls.
Zemoso shall also maintain reasonable monitoring mechanisms, logs, and audit trails in accordance with the applicable law in relation to accessing and processing of Personal Data for the purposes of detecting, investigating, and responding to unauthorized access, disclosure, or personal data breaches, and such logs and associated records may be retained for a minimum period of 1 (one) year or such longer period as may be required under applicable law.
In the event of a personal data breach affecting Personal Data, Zemoso shall take such actions and provide such notifications to affected individuals and applicable authorities as may be required under applicable law, including notifications to the Data Protection Board of India and affected individuals within seventy-two (72) hours of becoming aware of such breach, and provision of breach reports as may be required under applicable law.
6. RIGHTS OF INDIVIDUALS
Subject to applicable law, individuals will have certain rights in relation to their Personal Data, including the ability to request:
(a) access to Personal Data available with Zemoso;
(b) obtaining a summary of Personal Data being processed by Zemoso and information regarding categories of recipients with whom such Personal Data may have been shared;
(c) correction or updating of inaccurate or incomplete Personal Data;
(d) nomination of another individual to exercise rights in relation to such Personal Data in the event of death or incapacity;
(e) erasure of Personal Data where it is no longer necessary for the purposes for which it was collected; and
(f) withdrawal of consent where processing is based on such consent.
Requests relating to such rights may be submitted to Zemoso through dpdp.redressal@zemosolabs.com. Upon withdrawal of consent, Zemoso shall cease processing the relevant Personal Data unless such processing or retention is required under applicable law or falls under the ambit of legitimate use as per the applicable law.
7. GRIEVANCE REDRESSAL
In accordance with applicable law, for addressing concerns relating to the processing of Personal Data please send your grievances to dpdp.redressal@zemosolabs.com.
Grievances will be addressed within sixty (60) days from receipt of the grievance where applicable. Individuals shall also have the right to escalate unresolved grievances to the Data Protection Board of India in accordance with applicable law.
8. UPDATES TO THIS PRIVACY POLICY
Zemoso may update this Privacy Policy from time to time to reflect changes in Zemoso’s HR practices, legal or regulatory requirements, or Zemoso’s data processing activities. Any updated version of this Privacy Policy will be communicated internally or made available through appropriate channels. To the extent that any update affects the manner in which Personal Data is processed and such processing requires consent under applicable law, Zemoso will seek the consent of the relevant individuals, in accordance with applicable legal requirements.
